Disaster Recovery for SaaS
Having backups isn't the same as being able to recover.
True disaster recovery capability requires tested procedures, documented dependencies, and multiple people who can execute recovery when it matters most.
The Backup Illusion
Most businesses believe they're protected against data loss because they run backups. Logs show green checkmarks. Compliance boxes are checked.
Then disaster strikes, and they discover a painful truth: having backups is not the same as being able to restore.
The first restore attempt often happens during a real emergency — the worst possible time to discover that backups are incomplete, procedures are outdated, or no one knows how to execute recovery.
Why Restores Fail in Real Life
After two decades working with business-critical systems, we've seen these failures repeatedly.
Untested Restores
Backups run successfully for years, but no one has ever verified they can actually restore a working system.
Missing Dependencies
The database restores, but configuration files, secrets, or related services weren't backed up.
Credential Gaps
The restore completes, but no one can log in because credentials weren't part of the backup.
Stale Runbooks
Recovery procedures reference infrastructure, tools, or steps that no longer exist or work.
Bus Factor Recovery
The only person who knows how to restore the system is unavailable during the actual emergency.
What Real Disaster Recovery Looks Like
Organizations that successfully recover from disasters share common characteristics.
Recovery Procedure Documentation
Step-by-step runbooks for restoring your application from various failure scenarios, written for someone who hasn't done it before.
Backup Validation
We verify that your backups actually work by testing restores, not just checking that backup jobs completed.
Dependency Mapping
Complete inventory of everything your application needs to function: databases, files, configs, secrets, and external services.
Readiness Drills
Periodic exercises that validate your recovery capability remains current as your system evolves.
Scenarios We Prepare You For
Founded & Led By
Reid Wilson
20+ years building and maintaining business-critical systems
Years Experience
Building and maintaining business-critical systems
Exit Value Supported
Systems architecture for successful acquisitions
Knowledge Transfer
No single point of failure left behind
Start With a Recovery Assessment
Our Continuity & Readiness Audit includes comprehensive disaster recovery evaluation. We'll test your backups, document your dependencies, and create runbooks that actually work.
Learn about our Continuity Audit →Can your business actually recover from a disaster?
Find out with a Continuity & Readiness Audit that tests your recovery capability.